GeoVision, Inc. (“GeoVision”) hereby provides Limited Hardware Warranty for Cloud camera as below:

  • THREE (3) YEAR - LIMITED HARDWARE WARRANTY
    • For Cloud camera only
  • NO WARRANTY COVERAGE
    • All software
    • All accessories
    • All data whatsoever saved in hardware or cloud

Note: GeoVision may provide SD card into package for free, however, there is no warranty coverage to SD card. Please contact original manufacturer for warranty policy and repair.

Cloud camera, EXCLUDE ALL SOFTWARE, ACCESSORIES AND ALL data whatsoever INSTALLED, CONNECTED, OR saved in hardware or cloud, (hereinafter called "Products") will be free from defects in materials/workmanship during the term of Limited Hardware Warranty ("Limited Hardware Warranty") from the date of purchase. This Limited Hardware Warranty parts and labor warranty are applicable to Products purchased via authorized distribution and sales channels.

If a defect arises and a valid claim is received by GeoVision within Limited Hardware Warranty Period, at its option, GeoVision will (1) repair Products at no charge, using new or refurbished replacement parts, or (2) exchange Products with a Product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Products.

GeoVision warrants replacement parts or repairs for thirty (30) days from the date of GeoVision shipment or for the remainder of Limited Hardware Warranty Period, whichever provides longer coverage for you. When a Product or part is exchanged, any replacement item becomes your property and the replaced item becomes GeoVision's property.

It is customer's sole responsibility and requirement to prove these Products are under warranty (by submit your sales invoice and bar code), otherwise GeoVision will determine these Products' warranties period at its option. GeoVision reserves the right, at its sole discretion and any time, to modify and adjust the scope and content of Products and its warranty without prior notice, however, any modification and adjustment thereafter will not affect or interrupt any rights belonging to Products you purchased already.

Limitations of Hardware Warranty
Limited Hardware Warranty applies only to Products manufactured by or for GeoVision that can be identified by the "GeoVision" trademark, trade name, or logo affixed to them. Limited Hardware Warranty does not apply to any non-GeoVision products including counterfeited products. GeoVision is not liable for any damage to or loss of any profit, programs, data, labor cost or other information stored on any media, device, or any non-GeoVision products or part not covered by these warranties. Recovery and reinstallation of system and application software and user data are not covered under Limited Hardware Warranty. Limited Hardware Warranty does not apply if:

  1. Products have been subjected to abnormal use, improper storage, unauthorized modifications, unauthorized repair, misuse, neglect, abuse, accident, alternation, removal of any stickers or labels on the hardware, improper hardware/software installations including fail to comply install note of user manual in part or in whole, or other acts that are not the faults of GeoVision, including damage caused by shipping;
  2. Products have been damaged from exposure under circumstances which is over weatherproof specification of the product, an Act of God, or improper use of any electrical source, or the connection to other products not recommended for interconnection by GeoVision;
  3. Products have defects or damage caused due to computer virus attack, hack, internet or technical issues;
  4. Products serial number have been removed, defaced or altered; or
  5. Products have been sold by an unauthorized distributor or retailer.
  6. The GV system case has been opened.
  7. Products have been interoperated with any non-GeoVision products which GeoVision does not approve the compatibility.
Disclaimer of Hardware Warranty

EXCEPT AS SPECIFIED IN THIS WARRANTY, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY, NON-INTERFERENCE, ACCURACY OF INFORMATIONAL CONTENT, OR ARISING FROM A COURSE OF DEALING, LAW, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED BY GEOVISION. TO THE EXTENT IMPLIED WARRANTIES CANNOT BE EXCLUDED, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE EXPRESS WARRANTIES PERIOD. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG IMPLIED WARRANTIES LASTS, THE ABOVE LIMITATION MAY NOT APPLY. THESE WARRANTIES GIVE CUSTOMERS SPECIFIC LEGAL RIGHTS, AND CUSTOMER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. THIS DISCLAIMER AND EXCLUSION SHALL APPLY EVEN IF THE EXPRESS WARRANTIES SET FORTH ABOVE FAILS OF ITS ESSENTIAL PURPOSE.

GEOVISION MAKES NO WARRANTIES AND LIABILITIES, EXPRESS OR IMPLIED, WITH RESPECT TO NON-GEOVISION PRODUCTS OR THEIR INTEROPERATION WITH THE PRODUCTS AND DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, COMPATIBILITY, FITNESS FOR A PARTICULAR USE, OR INTEROPERATION BETWEEN PRODUCTS AND NON-GEOVISION PRODUCTS. GEOVISION SHALL NOT BE LIABLE FOR INCLUDING BUT NOT LIMITED TO ANY DATA LOST, LOSS AND DAMAGE, LABOR/EMPLOYEE COST,DIRECT OR INDIRECT, FOR ANY INTEROPERATION BETWEEN THE PRODUCTS AND NON-GEOVISION PRODUCTS.

Limitation of Liability

Regardless whether any remedy set forth herein fails of its essential purpose or otherwise, in no event will GeoVision or its suppliers be liable for any lost revenue, profit or lost or damaged data, business interruption, loss of capital, LABOR/EMPLOYEE COST, or for special, indirect, consequential, incidental, or punitive damages however caused and regardless of the theory of liability or whether arising out of the use or inability to use the GeoVision Products or otherwise and even if GeoVision has been advised of the possibility of such damages. In no event shall GeoVision's liability to customer, whether in contract, tort (including negligence), breach of warranty, or otherwise, exceed the price paid by customer for the Software that gave rise to the claim or if the Software is part of another Products, the price paid for such other Products. Because some states or jurisdictions do not allow limitation or exclusion of consequential or incidental damages, the above limitation may not apply to you. In no event shall GeoVision's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of two hundred dollars (U.S. $200.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose. Customer agrees that the limitations of liability and disclaimers set forth herein will apply regardless of whether customer has accepted any other Products or service delivered by GeoVision. Customer acknowledges and agrees that GeoVision has set its prices in reliance upon the disclaimers of warranties and the limitations of liability set forth herein, that the same reflect an allocation of risk between the parties, and that the same form an essential basis of the bargain between the parties. These Warranties shall be governed by and construed in accordance with the laws of Taiwan, Republic of China and United State, without reference to or application of choice of law rules or principles. The United Nations Convention on the International Sale of Goods shall not apply. If any portion hereof is found to be void or unenforceable, the remaining provisions shall remain in full force and effect.

 

GeoVision Inc. 9F, No.246, Sec.1, Neihu Rd., Neihu District Taipei 114, Taiwan R.O.C.
Tel: 886-2-8797-8376 | Email: support@geovision.com.tw
GeoVision Inc. Warranty Policy last updated on February 3, 2015.